Contact - IT
Roger Williams University IT Department can be contacted onsite, by phone, by email or 24/7/365 through our self-help options at our MediaTech portal.
MediaTech Service Desk
Phone: 401-254-6363
Email: mediatech@c178.net
Web: MediaTech Portal
Onsite: University Library (Hours available here.)
Leadership
Daryl Ford
Chief Information Officer
401-254-3148
dford@c178.net
James Galib
Deputy Chief Information Officer
401-254-3690
jgalib@c178.net
Karen Ethier
Senior Director, Support Services
401-254-5330
kethier@c178.net
Brian Kacmarsky
Senior Director, Administrative Systems
(401) 254-3292
bkacmarsky@c178.net
Allan Ramella
Information Security Officer
(401) 254-3167
aramella@c178.net
A. Ryan Tiebout
Senior Director of Infrastructure and Data Analytics
401-254-3414
rtiebout@c178.net
Staff
Administrative Staff
Linda Dallaire
Administrative Assistant/Office Coordinator
401-254-3285
ldallaire@c178.net
Stephanie Baptista
Administrative Assistant/Office of the CIO
401-254-3215
sbaptista@c178.net
Administrative Systems
Laura Masterson
Associate Director, Administrative Systems--Software Development and Solutions
(401) 254-3361
lmasterson@c178.net
Mary Pittari
Associate Director, Administrative Systems--Systems Integration
(401) 254-3474
mpittari@c178.net
Kevin LeClair
Senior Colleague Systems Administrator and Application Developer
(401) 254-3519
kleclair@c178.net
Robin Levesque
Administrative Systems Specialist
(401) 254-3665
rlevesque@c178.net
Angela Nichols
Principal Programmer
(401) 254-3075
anichols@c178.net
Al Roda
Application System / Data Base Integrator
(401) 254-3721
aroda@c178.net
Support Services
Zelia Caetano
Associate Director, IT Technical Services
401-254-3897
zcaetano@c178.net
Samantha Marshall
Associate Director, IT Support Operations
401-254-5230
srmarshall@c178.net
Joseph Auger
Lead Classroom and Event Support Coordinator
401-254-3052
jauger@c178.net
Dayle Decker
Audio Visual Technologies Specialist
401-254-3168
ddecker@c178.net
Joseph Dwyer
Audio Visual Technologies Specialist
401-254-3294
jdwyer@c178.net
Maureen Gary
Technical Support Specialist
401-254-4825
mgary@c178.net
Dylan Gray-Tavares
Technical Support Specialist
401-254-3641
dgray-tavares@c178.net
Jaylene Lopez
Technical Support Specialist
401-254-3646
jlopez@c178.net
Tony Maciel
Senior Technical Support Specialist
401-254-3427
amaciel@c178.net
William Marroquin
Technology Services Specialist II
401-254-3669
wmarroquin@c178.net
Brahienly Ortega
Technology Services Specialist
401-254-3851
bortega@c178.net
Joseph Osmanski
Technology Services Specialist
401-254-3649
josmanski@c178.net
System Operations
Gerald Normandin
Associate Director of Infrastructure and Security Operations
401-254-3364
gnormandin@c178.net
John Arpin
Network and Systems Engineer
401-254-3613
jarpin@c178.net
Jason Ataya
Senior Network and Systems Engineer
401-254-3367
jataya@c178.net
J. Scott Lopes
Senior Network and Systems Engineer
401-254-5305
slopes@c178.net
Baffour Mireku
Network and Systems Engineer
401-254-3691
bmireku@c178.net
Eric Went
Business Intelligence Administrator/Programmer
(401) 254-5348
ewent@c178.net
Telecommunications
Joseph Harrington
Telecommunications Technician Master
401-254-3695
jharrington@c178.net